Terms of Service

1Agreement to Terms; Binding Contract

These Terms govern your access to and use of the Bustlely mobile applications, websites, features, content, and related services (collectively, the "Platform"). By creating an account, checking the agreement box, tapping "I Accept," or accessing or using the Platform in any way, you enter into a legally binding agreement and represent that you have the capacity to do so. Our Privacy Policy and Community Guidelines are part of these Terms. We record your acceptance electronically, including the version accepted, the date and time, and technical information such as your IP address, and you agree that this record is valid and admissible evidence of your agreement.

2Who You Are Contracting With; "Bustlely Parties"

You are contracting with Bustlely LLC. Wherever these Terms protect, release, disclaim liability for, limit the liability of, or require indemnification of "Bustlely" or the "Bustlely Parties," that protection extends to Bustlely LLC, its affiliates, successors, and assigns, and each of their respective members, managers, owners, investors, officers, employees, agents, contractors, licensors, and service providers, each of whom is an intended third-party beneficiary of those provisions.

3Eligibility and Availability

You must be at least 18 years old (or the age of majority where you live, if higher) and able to form a binding contract to use the Platform. By registering, you represent that you meet these requirements, that your registration information (including your date of birth) is accurate, and that you are not barred from using the Platform by law or by a prior termination. Your date of birth cannot be changed after you provide it; contact support if it was entered incorrectly. We may request proof of age at any time and suspend accounts that do not meet these requirements. The Platform is offered for use in the United States. If you access it from elsewhere, you do so on your own initiative and are responsible for complying with local law.

4Account Registration and Security

You are responsible for keeping your login credentials confidential and for all activity under your account. Provide accurate information, keep it current, and notify us promptly at support@bustlely.com of any suspected unauthorized use. You may not share, sell, transfer, or let others use your account, create an account by automated means, or create an account using false information or another person’s identity.

5Nature of the Platform; We Are Not a Party to User Interactions

The Platform is a neutral venue that helps people discover activities, spaces, trips, places, and one another. Bustlely does not employ, endorse, screen, sponsor, supervise, or control users, and does not organize, host, lead, supervise, insure, or participate in the activities, events, trips, meetups, or transactions that users arrange through the Platform. Hosts, organizers, and other users are not Bustlely’s employees, agents, or representatives. Any agreement, meeting, activity, transaction, or relationship between users, or between a user and a third party, is solely between those parties.

6Hosts and Organizers

If you create, host, organize, or co-organize an activity, space, trip, or other gathering ("Host"), you are solely responsible for it, including: (a) describing it accurately, including its location, cost, physical demands, and any risks; (b) complying with all laws, venue and landowner rules, permit and licensing requirements, capacity limits, and accessibility obligations; (c) any alcohol served or consumed — if alcohol will be served, you must mark the activity 21+ and never provide alcohol to anyone under the legal drinking age; (d) the safety of the plans you make, the place you choose, and any equipment or transport you arrange — if you host at a private residence, use the option to share the exact location only with people who join, and never post someone else’s home; (e) deciding whether you need insurance, waivers, or professional qualifications; (f) any money you collect from participants outside the Platform and any taxes on it; and (g) promptly updating or cancelling if plans change. Being a Host does not make you Bustlely’s agent or partner. Participants are responsible for deciding whether an activity is appropriate for them.

7Physical Activities, Travel, and Alcohol

Many activities on the Platform — including outdoor, water, sports, fitness, adventure, and travel activities and events where alcohol is served — involve inherent risks of illness, injury, property damage, or death that cannot be eliminated. You are solely responsible for assessing your own health, fitness, skill, and equipment; checking weather, conditions, and local rules; and deciding whether to participate. Bustlely does not provide instruction, supervision, equipment, transportation, medical support, or insurance for any activity. Where alcohol is involved, you must be of legal drinking age, drink responsibly, and never drive impaired. Some activities and spaces are limited to people 21 or older (or another minimum age set by the Host). We apply these limits using the date of birth you gave us; this is not an age verification, and you must not join anything you are not old enough for.

8Safety; Bustlely Is Not an Emergency Service

Bustlely does not conduct criminal background checks or identity verification and does not guarantee that any user is who they claim to be. Use caution and good judgment: meet in public places, tell someone you trust where you are going, arrange your own transportation, and leave any situation that feels unsafe. Safety features, reports, and blocks do not guarantee your safety, and we do not monitor activities or messages in real time. Our safety features — including safety notices, reporting, blocking, age limits, location controls, review of reports, and pausing or removing accounts and activities — are voluntary measures we may add, change, or discontinue at any time. They do not create a duty to screen, monitor, supervise, warn, or protect any user, and they do not make Bustlely responsible for any meeting or activity. BUSTLELY IS NOT AN EMERGENCY SERVICE. IF YOU ARE IN DANGER, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER. Report safety concerns in the app or to safety@bustlely.com.

9Location Features and User-Posted Places

Some features use your device location. Other users see roughly how far away you are, to the nearest mile, not your exact location, except where you choose to share more — for example, a location you send in a chat — in which case the people you share it with can see that precise location. Activity locations are shown as the Host sets them; a Host may choose to show the exact location only to people who join. Places, pins, notes, conditions, routes, and directions on the Platform may come from users or third-party data sources and may be inaccurate, incomplete, or outdated. Do not rely on them for navigation or safety decisions. Respect private property, posted rules, and closures; do not trespass; and do not post private residences or places without public access. Bustlely is not responsible for the accuracy of any location information or for your decision to go anywhere.

10Badges, Verification, and Bustlely-Created Spaces

Badges and labels on the Platform have limited, specific meanings. A "Photo verified" badge means only that a selfie the user took matched their profile photo at the time of verification; it is not an identity, age, background, or criminal-record check, and it is not an endorsement. Host statistics, ratings, and reviews reflect other users’ input and are not our assessment of anyone. Some community spaces are set up by Bustlely so people nearby can find each other ("Community space started by Bustlely"); these are not organized groups, and Bustlely does not host, lead, or supervise any meetup arranged in them. No badge, label, rating, or feature is a guarantee of any person’s identity, character, conduct, or safety.

11Reviews and Ratings

People who joined an activity may rate and review it after it ends. Reviews must be honest, based on your own experience, and free of personal information, harassment, and content that violates our Community Guidelines. Reviews reflect the reviewer’s opinion only. Bustlely does not verify or endorse reviews but may remove reviews that violate these Terms or the law. We do not remove reviews simply because they are negative, and nothing in these Terms restricts your right to publish an honest review of any person or business.

12Money Between Users

Bustlely does not currently process, hold, or guarantee payments between users. If you agree to share costs, pay for something, or pay or be paid by another user outside the Platform, that arrangement is solely between you and them: Bustlely is not a party, provides no escrow, refund, dispute, or purchase protection, and cannot help recover money. No employment, agency, or contractor relationship with Bustlely arises from any arrangement between users.

13User Conduct and Prohibited Activities

You agree not to, and not to help others to: (a) post or transmit content that is unlawful, harmful, threatening, harassing, abusive, defamatory, obscene, hateful, or infringing; (b) impersonate anyone or misrepresent your identity, age, or affiliation; (c) scrape, harvest, or collect other users’ information; (d) stalk, harass, threaten, defraud, or harm any person; (e) transmit spam, malware, or malicious code; (f) circumvent, disable, reverse engineer, or interfere with the Platform, its security, or its rate limits; (g) organize or promote illegal gambling, the sale of drugs, weapons, or other regulated goods, or any other illegal activity; (h) use the Platform for unsolicited commercial solicitation; or (i) violate any law or third-party right. You must also follow our Community Guidelines. We may investigate and take any action we consider appropriate, including removing content, suspending or terminating accounts, and reporting to law enforcement.

14User Content and License to Bustlely

You keep ownership of the content you create, post, upload, or share ("User Content"), and you are solely responsible for it and for the consequences of sharing it. You grant Bustlely a worldwide, non-exclusive, royalty-free, fully paid-up license, with the right to sublicense to our service providers and to transfer in connection with a merger, acquisition, or sale of assets, to host, store, reproduce, modify (for example, to format or resize), translate, publish, display, and distribute your User Content for the purposes of operating, providing, securing, promoting, and improving the Platform. We use your User Content to train machine-learning models only if you turn that choice on in your privacy settings. This license ends when you delete the content or your account, except for content you shared with others that they have copied or kept, content retained as described in our Privacy Policy (for example, in backups or for legal reasons), and uses that already occurred. You represent that you have all rights needed to grant this license and that your User Content does not violate any law or third-party right.

15Privacy and Your Choices

Our Privacy Policy explains what information we collect, how we use and share it, and your rights. Some uses are optional and are controlled by separate choices in your privacy settings — including use of your content for AI and machine-learning training, personalized advertising, and biometric processing for photo verification — and we ask for those separately rather than as part of these Terms. You can change them at any time.

16Feedback

If you send us suggestions, ideas, or feedback about the Platform, you grant Bustlely a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose without restriction, attribution, or compensation.

17Third-Party Services, Bookings, and Links

The Platform may show, link to, or integrate third-party content, listings, bookings, products, maps, and services (for example, activity, travel, ticketing, restaurant, and retail providers). Those third parties are independent, and their offerings are governed by their own terms and policies. When you book or buy from a third party, your contract is with that third party, not Bustlely. Bustlely does not control, endorse, or guarantee any third party or its pricing, availability, fulfillment, safety, refunds, or cancellations.

18Affiliate Links, Sponsored Content, and Ranking

Some listings, links, products, and recommendations are affiliate, partner, or sponsored placements, and Bustlely may earn a commission or fee when you click, book, or buy through them, at no additional cost to you. We label these placements as "Partner," "Affiliate," or "Sponsored." As an Amazon Associate, Bustlely earns from qualifying purchases. Compensation may influence which offers appear and where. Results and recommendations are also ranked using factors such as relevance, distance, timing, and activity, and — if we offer paid plans that include enhanced visibility — whether a user has purchased that feature; we will identify any such paid visibility where it applies. A listing is not an endorsement.

19Assumption of Risk

YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS AND THIRD PARTIES, ONLINE AND IN PERSON, AND FOR YOUR DECISION TO ATTEND ANY ACTIVITY, TRIP, EVENT, OR PLACE, AND YOU VOLUNTARILY ASSUME ALL RISKS OF DOING SO, INCLUDING RISKS OF PROPERTY DAMAGE, ILLNESS, INJURY, AND DEATH. You acknowledge that other users may misrepresent themselves and that Bustlely does not guarantee that any user, activity, trip, event, place, or listing is safe, lawful, accurate, or as described.

20Release

TO THE FULLEST EXTENT PERMITTED BY LAW, you release the Bustlely Parties from, and agree not to sue them for, all claims, damages, losses, and liabilities of every kind, known or unknown, arising out of or connected with (a) any dispute, interaction, transaction, activity, trip, event, or meeting with another user or third party, (b) the acts, omissions, or content of any user or third party, or (c) any place or location information on the Platform. If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." Residents of other jurisdictions waive any similar law. This release does not apply to claims that cannot be released under applicable law, including claims arising from the Bustlely Parties’ own gross negligence, fraud, or willful misconduct.

21Disclaimer of Warranties

THE PLATFORM AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, THE BUSTLELY PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT LOCATION OR PLACE INFORMATION IS ACCURATE, OR THAT ANY USER OR CONTENT IS TRUTHFUL, RELIABLE, OR SAFE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

22Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE BUSTLELY PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR ANY DAMAGES ARISING FROM THE CONDUCT OF ANY USER OR THIRD PARTY OR FROM ANY ACTIVITY, TRIP, EVENT, OR MEETING, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE BUSTLELY PARTIES’ TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO BUSTLELY IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE, FRAUD, OR WILLFUL MISCONDUCT, OR FOR DEATH OR PERSONAL INJURY WHERE THE LAW PROHIBITS SUCH A LIMITATION.

23Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the Bustlely Parties from all third-party claims, and related losses, damages, and costs (including reasonable attorneys’ fees), arising out of or relating to: (a) your User Content; (b) your violation of these Terms, the law, or any third-party right; (c) any activity, trip, or gathering you host or organize; or (d) your interactions, transactions, or meetings with any user or third party. We may assume the exclusive defense of any matter subject to indemnification, and you agree to cooperate. You may not settle any such matter without our written consent.

24Intellectual Property

The Platform and its software, designs, trademarks, and content (excluding User Content and third-party content) are owned by Bustlely LLC or its licensors. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Platform for your own personal, non-commercial use. Map data, place data, and images from third parties are used under their licenses and are credited in the app’s Legal section. All rights not expressly granted are reserved.

25Copyright Complaints (DMCA)

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. Send notices to our designated agent at copyright@bustlely.com or by mail to Copyright Agent, Bustlely LLC, 8 The Green, Ste A, Dover, DE 19901, including: (a) your physical or electronic signature; (b) the copyrighted work claimed to be infringed; (c) the material claimed to be infringing and information sufficient to locate it; (d) your contact information; (e) a statement of your good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act for the owner. If your content was removed and you believe that was a mistake, you may send a counter-notice with the information required by 17 U.S.C. §512(g)(3); we may then restore the content unless the complainant tells us it has filed a court action. We terminate the accounts of repeat infringers in appropriate circumstances. False notices may create liability.

26Purchases and Subscriptions

Some features may require payment. Before you buy, we will show the price, what is included, and, for subscriptions, the billing period and renewal terms. Subscriptions renew automatically at the then-current price until you cancel, and you can cancel at any time through your app-store account settings (or in the app, where offered) effective at the end of the current period. Purchases made through the Apple App Store or Google Play are processed by them and are subject to their refund policies. Except where required by law or stated at the time of purchase, payments are non-refundable. Bustlely does not currently offer paid activities, ticket sales through the Platform, or payouts to hosts. If we introduce them, additional terms will apply and will be presented for your acceptance before you can use them.

27App Store Terms (Apple and Google)

If you download the Platform from the Apple App Store or Google Play, these Terms are between you and Bustlely LLC, not Apple or Google, and Apple and Google are not responsible for the Platform or its content. Apple and Google have no obligation to provide maintenance or support for the Platform. To the extent permitted by law, Apple and Google are not responsible for any product warranties, claims of non-conformity, product-liability claims, or claims that the Platform infringes intellectual-property rights; any such claims are governed by these Terms. You represent that you are not located in an embargoed country or on a prohibited-parties list. Apple, Google, and their subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

28Suspension, Termination, and Deletion

We may suspend, restrict, or terminate your account or access to the Platform, or remove any content, at any time, including for suspected violations of these Terms or our Community Guidelines, risk to other users or to Bustlely, legal or regulatory reasons, or extended inactivity, with or without notice to the extent permitted by law. If you believe we made a mistake, you may ask us to review the decision by contacting support@bustlely.com. You may stop using the Platform and delete your account at any time in the app’s settings. If we suspend or restrict an account, we may also pause, hide, or cancel the activities, spaces, and trips it hosts and tell participants that plans have changed, without saying why. Provisions that by their nature should survive termination — including those on content licenses, feedback, assumption of risk, release, disclaimers, limitation of liability, indemnification, dispute resolution, and general provisions — survive.

29Dispute Resolution; Binding Arbitration; Class-Action and Jury Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Informal resolution. Before starting arbitration or a court action, you and Bustlely each agree to send the other a written notice describing the dispute and the relief requested (notices to Bustlely go to legal@bustlely.com) and to try in good faith to resolve it informally for 60 days, including, if either party asks, an individual phone or video conference. Any limitations period is paused during this process.

Arbitration. If the dispute is not resolved, any dispute, claim, or controversy arising out of or relating to the Platform or these Terms will be resolved by FINAL AND BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. Bustlely will pay filing, administration, and arbitrator fees as the AAA Consumer Rules require. The arbitrator decides all issues, including the scope, enforceability, and arbitrability of this section, except that a court decides issues relating to the class-action waiver and the mass-arbitration procedures below. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual-property infringement or unauthorized access to the Platform.

Class-action and jury waiver. YOU AND BUSTLELY MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. IF ANY CLAIM PROCEEDS IN COURT, YOU AND BUSTLELY EACH WAIVE ANY RIGHT TO A JURY TRIAL.

Mass arbitration. If 25 or more similar demands are filed against Bustlely by or with the assistance of the same law firm or coordinated counsel, the demands will be administered in batches of up to 50 (with fees assessed per batch where the AAA permits), with one batch decided first as a bellwether and the parties then attempting a global mediation before the remaining batches proceed. Limitations periods are paused for demands waiting in a later batch.

30-day opt-out. You may opt out of this arbitration agreement by emailing legal@bustlely.com within 30 days after you first accept these Terms, with your name, the email address on your account, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Time limit. To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.

Changes. If we change this section, we will give you at least 30 days’ notice and ask you to accept the change, and the change will not apply to any dispute of which either party had given notice before the change took effect. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court after the arbitrable claims are resolved, and the rest of this section remains in effect.

30Governing Law and Venue

These Terms and any dispute relating to them or the Platform are governed by the Federal Arbitration Act and the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules. Subject to the arbitration section, you and Bustlely consent to the exclusive jurisdiction of the state and federal courts located in Delaware. Nothing in these Terms limits mandatory consumer-protection rights under the laws of the place where you live.

31Changes to These Terms

We may update these Terms. For material changes, we will notify you in the app or by email before they take effect and will ask you to accept the updated Terms in the app before you continue using the Platform. Changes to the dispute-resolution section are subject to the additional protections in that section. If you do not agree to updated Terms, you must stop using the Platform and may delete your account.

32Electronic Communications and Notices

You agree to receive communications from us electronically, by email, in-app message, or notice on the Platform, and that electronic communications satisfy any legal requirement that they be in writing. Legal notices to us must be sent to legal@bustlely.com and to Bustlely LLC, 8 The Green, Ste A, Dover, DE 19901. You can manage marketing emails and push notifications in your settings.

33General Provisions

These Terms, the Privacy Policy, and the Community Guidelines are the entire agreement between you and Bustlely about the Platform and supersede prior agreements. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them, including in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship. We are not liable for delays or failures caused by events beyond our reasonable control. Headings are for convenience only.

34Contact

Questions about these Terms? Bustlely LLC, 8 The Green, Ste A, Dover, DE 19901, (302) 288-0670. Support: support@bustlely.com | Legal: legal@bustlely.com | Privacy: privacy@bustlely.com | Safety: safety@bustlely.com | Copyright: copyright@bustlely.com.